The up-to-date equipment in our company-owned call centre guarantees a high flexibility and is operated by well-trained employees. The following list presents an overview of our services performed in the call centre: 

• Arrangement of appointments for school visits
• Hotlines for universities’ study advisory service
• Event promotion

Arrangement of appointments for school visits

We organize and plan school visits for you. You visit secondary schools and present your university/college and the study courses to the interested high-school students. No matter whether you are planning a German school tour or only one event – we organize your visits and arrange for the proper set-up at the schools’ locations.

Hotlines for universities’ study advisory service

A hotline that students and prospective students can call to pose questions about the content and organizational aspects of your study programmes improves the advisory service and student satisfaction aspects of your institution. border concepts sets up a hotline and assigns an expert as contact person who answers the questions for you.

Event promotion

Our call centre is also used to promote events. One example is that the receivers of a previously dispatched mailing are called and invited to the event. In this way the attendance at events can be greatly increased.